We are processing and delivering orders but due to ongoing unprecedented demand and COVID-19 restrictions, things are taking a little longer than usual. Thank you for your patience at this time.
For deliveries of online orders: please be aware that these are taking longer than normal to process. This is due to unprecedented demand and extra measures in place to help keep staff and customers safe.
Please allow at least:
- 1-2 weeks for natural products + 7 days for cut downs.
- 3-4 weeks for painted products + 7 days for cut downs.
- 4-6 weeks minimum for RHS / Prestige products.
The majority of deliveries will fall within the above times and we thank you for your patience if things take a little longer. You will receive an email two days before despatch so you know your order is on its way. Thank you for your understanding.
With the new nationwide lockdown happening, we are constantly reviewing and improving our working practices to try to keep our staff and clients safe. We will be open for staff and operating a strict and secure workplace. As part of this, please note that our workshop and design offices are therefore closed to the public.
As well as the strict procedures in place in our workshops, we are operating our “contactless delivery” service; that is, when your delivery arrives there is no need to sign for receipt of goods which means you will be able to continue to maintain appropriate social distancing for as long as is needed.
Our bespoke service is available, working strictly within COVID-19 restrictions. As all bespoke projects vary in their requirements, do get in touch with us to discuss your ideas and find out what will be possible.
We would like to thank you so much for your continued support and patience in this difficult and unusual time.
