The original EU legislation that became known as the "E-Privacy Directive” was published in 2003. It was concerned quite widely with the protection of privacy in the electronic communications sector. In 2009 the Directive was amended by Directive 2009/136/EC that included a requirement to seek consent for cookies. The EU Directive became law in the UK on 26 May 2011. The ICO (Information Commissioners Office) is responsible for enforcing it in the UK and decided that enforcement would commence from 26 May 2012. As a result of the changes to the law, website owners must now:
Tell site visitors that the cookies are there;
Explain to site visitors what the cookies are doing; and
Obtain the consent of site visitors to store a cookie on their computer or device.
The ICO advises that website owners take steps to ensure that their users are properly informed about the cookies used by their website. We acknowledge this advice and have therefore put together this Cookie Policy. In doing so we have followed guidelines issued by authorities on the subject of best practice, including the International Chamber of Commerce UK Cookie Guide, which can be located at http://www.international-chamber.co.uk/components/com_wordpress/wp/wp-content/uploads/2012/04/icc_uk_cookie_guide.pdf
A cookie is a piece of information that a website stores on the website browser on your computer. The browser sends the information back to the website to enable the website to recognise the user.
Cookies include information such as the lifetime and expiry date of the cookie, the domain the cookie has come from and an identifier - for example, a random unique number.
Internet browsers will usually provide an option to disallow the setting of all or some cookies.
You can find more about using your browser’s cookie settings either via the help menu for your browser or on the browser’s own website.
Cookies can also be deleted by using your internet browser, but you must disallow them otherwise they will be reapplied the next time you visit a website.
If you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website.
Cookies usually fit into one or more of the following four categories.
Category 1: Strictly Necessary Cookies
These cookies are essential in order to enable you to move around the website and use its features. These cookies do not gather any information about you that could be used for marketing or remembering where you’ve been on the internet. We are not required to get your consent to the use of Strictly Necessary Cookies. They last for one "session” and expire when you leave our website or close the browser. Cookies that fall into this category are:
i. Shopping cart cookies;
ii. Access to protected areas of a website;
iii. Remembering previously entered text so it’s not lost if the page refreshes.
Category 2: Performance Cookies
Performance Cookies store anonymous information only and therefore cannot be used to identify you. We are required to get your consent to the use of Performance Cookies. By using our website, you agree that we can place these types of cookies on your device. Performance Cookies can be deleted from your browser history at any point before their expiry time. Cookies that fall into this category are:
i. Analytics;
ii. Advertising;
iii. Pay Per Click.
Category 3: Functionality Cookies
These cookies remember your preferences to personalise your experience on our website. We are required to get your consent to the use of Functionality Cookies. By using our website, you agree that we can place these types of cookies on your device. Functionality Cookies can be deleted from your browser history at any point before their expiry time. Cookies that fall into this category are:
i. Detecting if you have already seen a pop-up to ensure it doesn't get shown to you again;
ii. Submitting comments;
iii. Remembering colours, font sizes and page backgrounds.
Category 4: Targeted Advertising Cookies
Targeted Advertising Cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. The information they store is not anonymous. We are required to get your consent to Target Advertising Cookies. We will ask for consent from you to store these cookies on your device using a pop-up, overlay, splash page or header/footer bar. Cookies that fall into this category are:
i. Collecting information about browser habits to target advertising;
ii. Collecting information about browser habits to target website content.
We will inform you about cookies in these ways:
We have placed our Cookie Policy page as a link on every other page of our website to enable you to see and choose which cookies you allow from us. Please note that disallowing or deleting these cookies may affect the functionality of our website. If a cookie is a Targeted Advertising Cookie we will ask for your consent. We will endeavour to be as consistent as possible in the method we use to ask for your consent to make the user experience as easy to understand for you as possible. We will obtain your consent via a pop-up, overlay or splash page.
Below we have provided a table detailing all the cookies we use on our website for your information.
| Name, Publisher and Functionality | Description | Category |
|
PREF google.com Identifying Unique Users |
Stores user-specific preferences for browser plugins and searches via google.co.uk(etc). Example preferences are language, safe search etc. View Cookie Details |
3 |
|
_ga,_gid Google Analytics Identifying unique visitors |
Each unique browser that visits a page on your site is provided with a unique ID via the _ga and _gid cookies. In this way, subsequent visits to your website via the same browser are recorded as belonging to the same (unique) visitor. Thus, if a person interacted with your website using both Firefox and Internet Explorer, the Analytics reports would track this activity under two unique visitors. Similarly if the same browser were used by two different visitors, but with a separate computer account for each, the activity would be recorded under two unique visitor IDs. On the other hand, if the browser happens to be used by two different people sharing the same computer account, one unique visitor ID is recorded, even though two unique individuals accessed the site View Cookie Details |
2 |
|
_gat Google Analytics |
This cookie does not store any user information, it's just used to limit the number of requests that have to be made to doubleclick.net. | 2 |
|
analytics.js googleadservices.com Google analytics tracking beacon script |
This code is commonly used on websites to track anonymous visitor data. It connects to the Google Analytics service to send data about visitor behaviour and histoty (on the current site only) to the site owner's Google Analytics account. No personal data is gathered or shared. |
2 |
|
sc.* SessionCam Understanding customer behaviour |
This family of cookies are set when SessionCam is enabled to psydononymously identify a visitor and follow their usage within our website to help us improve user experience. |
4 |
|
MUID Bing.com Identifying Unique Users |
Used by Microsoft as a unique identifier. The cookie is set by embedded Microsoft scripts. The purpose of this cookie is to synchronize the ID across many different Microsoft domains to enable user tracking. View Cookie Details |
4 |
|
Test_cookie .doubleclick.net |
This cookie is set by doubleclick.net. The purpose of the cookie is to determine if the user's browser supports cookies. View Cookie Details |
4 |
|
IDE .doubleclick.net |
Used by Google DoubleClick and stores information about how the user uses the website and any other advertisement before visiting the website. This is used to present users with ads that are relevant to them according to the user profile. View Cookie Details |
4 |
|
x-pp-s .PayPal.com |
This cookie is set by the provider PayPal. This cookie is used to process payments from the site. View Cookie Details |
1 |
|
Tsrce .PayPal.com |
This cookie is set by the provider PayPal. This cookie is used to enable the PayPal payment service in the website. View Cookie Details |
1 |
|
Nsid Paypal.com |
This cookie is set by the provider PayPal. This cookie is used to enable the PayPal payment service in the website. View Cookie Details |
1 |
|
Ts Paypal.com |
This cookie is set by the provider PayPal. This cookie is used to enable the PayPal payment service in the website. View Cookie Details |
1 |
|
ts_c Paypal.com |
This cookie is provided by PayPal when a website is in association with PayPal payment function. This cookie is used to make safe payment through PayPal. View Cookie Details |
1 |
|
LANG Paypal.com |
This cookie is set by PayPal when making payments to set the user Language View Cookie Details |
1 |
|
enforce_policy PayPal.com |
This cookie is set by PayPal at the checkout to recognise its own customers and shorten the time the user needs to log onto their account View Cookie Details |
1 |
|
x-cdn Paypal.com |
This cookie is set by PayPal as part of their payment function at the checkout. View Cookie Details |
1 |
|
PayPal-offers--view-count-credit Paypal.com |
Shows the user a PayPal offer of credit. View Cookie Details |
4 |
|
thirdPartyCookiesEnabled purechat.com |
Determines whether the user has opted-out of third-party cookies. View Cookie Details |
1 |
|
_PCCSID_313124 purechat |
Chat Box session ID. View Cookie Details |
1 |
|
_PCCID purechat |
Identifies the visitor across devices and visits, in order to optimize the chat-box function on the website. View Cookie Details |
1 |
|
_fbp gardentrellis.co.uk |
This cookie is set by Facebook to deliver advertisement when they are on Facebook or a digital platform powered by Facebook advertising after visiting this website. | 4 |
|
_gcl_au gardentrellis.co.uk |
This cookie is used by Google Analytics to understand user interaction with the website. | 2 |
|
_uetsid gardentrellis.co.uk |
We use Microsoft's Bing Ads to place search ads where our potential customers are likely to see them. Microsoft uses cookies to track visitors and analyse the performance of these ads across their network. You can opt out of Bing Ads. | 4 |
| _uetvid | We use Microsoft's Bing Ads to place search ads where our potential customers are likely to see them. Microsoft uses cookies to track visitors and analyse the performance of these ads across their network. You can opt out of Bing Ads. | 4 |
|
Spacecart gardentrellis.co.uk |
Used to identify you uniquely as a visitor, store your basket contents and track you through the order process. | 1 |
|
popup-shop gardentrellis.co.uk |
Record if user has been shown a promoted product. | 1 |
|
mobile-shop-popup gardentrellis.co.uk |
Record if a user has been shown the popup on mobile. | 1 |
|
popup-bespoke gardentrellis.co.uk |
Record if user has been shown a bespoke area popup. | 1 |
|
brochure_overlay_trigger gardentrellis.co.uk |
Track number of page visits to show Brochure popup after more than 2 | 1 |
|
has_seen_brochure_popup gardentrellis.co.uk |
Record if user has been shown a brochure popup. | 1 |
This Policy document is relevant only for the cookies within this website. We note that we link to websites that use cookies and refer you to the relevent cookie policies on those other websites for more information. We accept no responsibility for cookies placed on your device by websites we link to.